Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Hand to Heart website and

any online courses, videos, or digital content provided by Hand to Heart (“Company”).

By accessing or using the website or purchasing any course, you agree to be bound by these Terms.

1. Website and Course Access

Hand to Heart provides online education content for purchase and personal use. Access to course

materials is granted only after successful payment and completion of the enrollment process.

The Company reserves the right to modify, suspend, or discontinue any portion of the website or

course content at any time.

2. Personal Use License

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to

access and use the course materials for your personal, non-commercial educational use only.

You may not:

• Share login credentials

• Allow others to access your account

• Copy, reproduce, distribute, sell, or resell course materials

• Record, screen-capture, or download videos unless expressly permitted

3. Intellectual property

All website, content, videos, course materials, text, graphics, trademarks, and branding are the

exclusive property of Hand to Heart and are protected by applicable intellectual property laws.

No ownership rights are transferred through purchase or access to the course.

4. Purchase and Payment

All purchases are subject to the pricing, payment terms, and conditions displayed at the time of

checkout. Access to course materials may be revoked if payment is reversed, disputed, or fails to

process.

5. Refunds and Cancellations

Refunds and cancellations are governed exclusively by Hand to Heart’s Refund Policy, which is

incorporated into these Terms by reference.

6. Account Misuse and Termination

Hand to Heart reserves the right to suspend or terminate access to the website or course materials,

without refund, if a user violates these Terms or engages in misuse of the content.

7. No Guarantees

Hand to Heart makes no guarantees regarding results, outcomes, skill mastery, or suitability of the

course content for any particular purpose.

8. Limitation of Liability (Website and Technical Use Only)

To the fullest extent permitted by law, Hand to Heart shall not be liable for any damages arising

from:

• Website downtime or technical issues

• Loss of access to course materials

• Errors, interruptions, or delays in service

This section applies only to website and platform use and does not replace or modify any separate

liability waiver governing course participation.

9. Third-Party Services

The website may use third-party services (such as payment processors or hosting platforms). Hand

to Heart is not responsible for the acts or omissions of third-party providers.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of

Tennessee, without regard to conflict-of-law principles.

11. Changes to These Terms

Hand to Heart reserves the right to update or modify these Terms at any time. Continued use of

the website or course materials constitutes acceptance of the updated Terms.

12. Contact Information

Questions regarding these Terms may be directed to Hand to Heart through the contact information

provided on the website.